Purchase Policy

For coaching services, you will receive a personal email from Sarah within 1–3 days of purchase with your next steps, including your intake form and scheduling information. 

All personalised sessions and energetic offerings are created individually with care, integrity, and focused attention. As such, purchases for personal sessions are considered final and are not refundable.

Once your session is purchased, preparation and energetic work begins, and the offering is created specifically for you.

All downloadable offerings within Soul Lighthouse are provided as digital audio files (MP3 format). Due to the nature of digital content, all purchases of downloadable products are final and non-refundable.

If you experience any difficulty accessing or downloading your file, you are welcome to make contact and support will be provided to ensure you can receive your purchase successfully.

Most personalised and recorded sessions are prepared and delivered within 7 days of purchase.

If, for any reason, your session requires additional time, you will be contacted directly to provide an update and discuss the adjusted delivery timeframe.

All offerings are created with care and intention. If you have any concerns, questions, or require support, you are always welcome to reach out.